Terms and Conditions

Welcome to the web site,www.teletrackonline.com, (the "Site"). These Terms and Conditions contain the terms and conditions upon which you ("you") may access Information Services through the Site. You agree to comply with the following requirements in connection with ordering and receiving various consumer information services “Information Services” through the Internet.

General Terms

CoreLogic® Teletrack™ maintains this Site to provide you with information about our products and services and to facilitate communication with us and our affiliates.

Teletrack will provide you with subscriber codes, security digits, access codes, telephone access and other proprietary information to enable you to access the Information Services through the Internet.

Data Security Requirements

  • a. All Teletrack Information and consumer identifying information must be encrypted as it is delivered through the Internet. 128-bit SSL/TLS or higher strength encryption is required.
  • b. All Teletrack information must be protected when stored on servers, subject to at least the following requirements:
    • (i) Servers storing Teletrack Information must be separated by a firewall or other comparable method from publicly accessible web-servers;
    • (ii) Teletrack Information must not be on a server that can be accessed by TCP services directly from the Internet and must not be referenced in domain name services (DNS) tables;
    • (iii) All security access to these servers, both physical and network, must include authentication and, in the case of network security, passwords that are changed at least once every 90 days; and
    • (iv) All servers must be kept current with all operating system patches, as they become available.

  • c. Teletrack Information may not be shared with, or accessed by any person other than an Authorized Employee (as defined in paragraph e. below). All transmission and/or storage of Teletrack Information is subject to all the terms and conditions contained in these Terms and Conditions.
  • d. When displaying any nonpublic information in HTML, no Teletrack Information can be stored on the presentation server(s). You will use the presentation server(s) only to receive the HTTP services. All HTML shall be dynamically created or interpreted by the application server. The presentation server(s) shall only receive the data and process it back and forth to the application server. Data transmitted between your browser and the application server must not be cached, in any form, on the presentation server(s).
  • e. Only Authorized Employees shall have computer network or terminal or any other access to any Teletrack Information. Authorized Employees are your employees who have a need to access Teletrack Information in order to carry out their official duties for you for the purposes specified in these Terms and Conditions (Permissible Purposes). Prior to providing an Authorized Employee with access to any Teletrack Information, you must provide the Authorized Employee with adequate training regarding the Data Security Requirements and the Fair Credit Reporting Act (“FCRA”) and other applicable laws, and will require the Authorized Employee to agree to comply with all such requirements and laws (together, “Employee Requirements”). Without limiting the generality of the foregoing, you must inform all Authorized Employees that unauthorized access to information in Credit Reports may subject them to civil and criminal liability under the FCRA and other applicable laws, punishable by fines, imprisonment, or both. You may not add any employee as an Authorized Employee unless the employee has received the required training and has agreed to comply with the Employee Requirements.
  • f. You shall implement adequate security measures in order to prevent use or access of Teletrack Information by persons other than Authorized Employees, including, without limitation, the following: (i) assigning each Authorized Employee a unique Internet identification and password (together, “Operator Passwords”), (ii) changing the Operator Passwords at least once every ninety (90) days or sooner if a specific Authorized Employee is no longer responsible for accessing Teletrack Information or you have learned or suspect that there has been unauthorized access to an Operator Password, (iii) limiting knowledge of the Teletrack Access Information and Operator Passwords to Authorized Employees and strictly prohibiting the sharing, disclosure, or public display of any such information, (iv) using all security features in the software and hardware used to access Teletrack Information, (v) not transferring any hardware or software between locations without deletion of all Teletrack Access Information and Operator Passwords, and (vi) if unauthorized access to Teletrack Access Information is discovered or suspected, immediately notifying Teletrack and further undertaking all remedial efforts within your power and control to cure such unauthorized access or use.

Network Topology

  • a. Your Internet connection must be protected with dedicated, industry-recognized firewall that are configured and managed to adhere to industry best practices.
  • b. Teletrack Information may be held only on a secure application server that can be accessed only by a secure presentation server, through one of the following methods:
    • (i) Dual or multiple firewall protection (preferred): This method consists of a firewall between the Internet and the presentation server(s) and another firewall between the presentation server(s) and the application server holding the Teletrack Information. The network firewall should ensure that only the presentation server(s) is/are allowed to access the application server holding the Teletrack Information.
    • (ii) Single firewall method (acceptable): When a dual firewall method is not feasible, a single firewall will provide acceptable levels of protection. The firewall should be installed between the Internet and the presentation server(s). Multiple entries to the separate presentation server(s) and the application server holding the Teletrack Information are required. The firewall should be configured to allow only the presentation server(s) access to the application server holding Teletrack Information.
  • c. All administrative access to the firewall and servers should be through a secure internal network. Remote access must be configured so that the administrator dials into a LAN, is authenticated and verified, and then is granted access to the firewall and servers from inside the network. No direct modem access should be available to the firewalls or servers.
  • d. No internal Internet Protocol (IP) addresses should be publicly available or natively routed to the Internet.
  • e. The network should not provide any access to any firewall or servers without proper strong authentication or through the firewall.
  • f. Any exceptions or alerts must be logged and reviewed by you and maintained for at least one (1) year for review by Teletrack.

Client Audits

You agree that upon reasonable notice, Teletrack may (but has no obligation to), directly or through a third party, audit your procedures related to these Terms and Conditions (including, without limitation, your network, security systems, facilities, practices, and procedures) in order to confirm that they adequately protect against the improper use of the Information Services and that you are in compliance with Teletrack’s requirements in effect and all of the other requirements under these Terms and Conditions. You agree to fully cooperate in connection with such audits and to make all changes requested by Teletrack required to assure against unauthorized access of Information Services.

Client Authentication


Client Verification


Permissible Purposes

You certify that you will order Information Services solely for one or more of the following purpose(s) and for no other purpose:
  • (1) In connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer.
  • (2) In connection with the underwriting of insurance involving the consumer.
  • (3) As a potential investor or servicer, or current insurer, in connection with a valuation of, or an assessment of the credit or prepayment risks associated with, an existing credit obligation.

Client Responsibility

Your compliance with these requirements shall not relieve you from the obligation to observe any other or further contractual, including without limitation the Master Agreement for Consumer Information Services, legal or regulatory requirements, nor shall Teletrack’s review or approval of any of your systems, applications, processes, or procedures constitute or be deemed to constitute the assumption by Teletrack of any responsibility or liability for compliance by you with any of the same. You shall remain solely responsible for the security of your systems and the security of all Teletrack Information received by you from Teletrack and for any breach of that security. Teletrack retains the right, in its sole discretion, to withhold approval of Internet access to Information Services for any reason. Teletrack may suspend or terminate access to the Teletrack Information at any time if Teletrack has reason to believe that you have violated any of these Data Security requirements or any contractual, legal, or regulatory requirements, rules or terms.You reaffirm that you will not transmit any Information Services (or information therein) through the Internet without express written permission of Teletrack.


Term and Termination

Pursuant to Teletrack’s right to suspend its provision of Information Services if Teletrack believes you have breached any of your obligations under the Master Agreement or under these Terms and Conditions, subject to your right to cure to Teletrack’s satisfaction and subject to Teletrack’s receipt of satisfactory assurances that such breach will not reoccur.

Disclaimer and Limitation of Warranties

OUR SITE, INCLUDING ALL CONTENT, PRODUCTS AND SERVICES MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE, IS PROVIDED TO YOU "AS IS". TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NEITHER TELETRACK NOR ITS AFFILIATES MAKE ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER AS TO THE CONTENT, PRODUCTS OR SERVICES AVAILABLE ON OR ACCESSED THROUGH OUR SITE, THAT A USER WILL HAVE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO OUR SITE, PRODUCTS OR SERVICES OR THAT OUR SITE, PRODUCTS OR SERVICES WILL BE ERROR-FREE. IN ADDITION, TELETRACK AND ITS AFFILIATES DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT AND INFORMATIONAL CONTENT. THEREFORE, YOU AGREE THAT YOUR ACCESS TO AND USE OF OUR SITE, PRODUCTS, SERVICES AND CONTENT ARE AT YOUR OWN RISK. BY USING OUR SITE, YOU ACKNOWLEDGE AND AGREE THAT NEITHER TELETRACK NOR ITS AFFILIATES HAVE ANY LIABILITY TO YOU (WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF OUR SITE, CONTENT, PRODUCTS OR SERVICES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), INCLUDING LIABILITY ASSOCIATED WITH ANY VIRUSES WHICH MAY INFECT YOUR COMPUTER EQUIPMENT.

Notices

You should send any notices or other communications regarding our Site, products or Information Services to:

  • Attention: Customer Service
  • Teletrack, Inc.
  • 5550-A Peachtree Parkway, Suite 600
  • Norcross, GA 30092

Applicable Law

These Terms and Conditions shall be interpreted in accordance with the laws of the state of Georgia, without reference to its principles of conflict of laws. Client irrevocably consents to the exclusive jurisdiction and venue of the federal and state courts in Gwinnett County, Georgia, with respect to all disputes in connection with these Terms and Conditions.

Change of Requirements

From time to time we may revise these Terms and Conditions. Revisions will be effective when posted or as otherwise stated.